Delete Your Voicee Account
Delete from the app
- Open Voicee Connect and sign in.
- Open Profile or Account Settings.
- Select Delete Account.
- Review the consequences, reauthenticate if requested, and confirm permanent deletion.
This is the fastest and preferred method because it verifies that you control the account.
If you cannot access the app
Email support@voicee.me from the email address associated with your Voicee account, using the subject Voicee Account Deletion Request.
Include:
- The email address associated with the account.
- Whether you used Apple, Google, email, or another available sign-in method.
- A statement that you request permanent deletion of the Voicee account and associated personal data.
Do not send your password, Apple or Google password, payment-card details, private keys, or sensitive conversation content. We may send a verification message or request reauthentication to prevent unauthorized deletion.
What will be deleted
- Your Voicee account and profile information.
- Account settings, device bindings, notification tokens, and permanent Connect identity under our control.
- Active or pending Connect requests and conversations associated with the account, subject to secure cleanup processing.
- Personal data in operational systems that we are not legally required to retain.
What may be retained
Limited purchase, credit, transaction, security, fraud-prevention, tax, accounting, dispute, and legal-compliance records may be retained when reasonably necessary or legally required. We restrict retained information to those purposes. Provider backups and security logs may be removed according to provider retention schedules. Aggregated or de-identified information that no longer identifies you may also be retained.
Timing
In-app deletion is initiated immediately, although secure cleanup and backup deletion may take additional time. Manually verified email requests are generally completed within 30 days, unless applicable law requires a different period. We will confirm completion or explain any lawful retention.
Subscriptions, credits, and refunds
- Cancel active subscriptions separately through Apple App Store or Google Play.
- Account deletion may make remaining credits and purchase access unavailable and cannot be undone.
- Deleting an account does not itself create a refund. Refund requests must be submitted to Apple or Google.
Contact
ApexNova Digital LLC
Wyoming, United States
support@voicee.me